Miss me last Friday on HubSpot TV! Check it out here!
As the end of the year approaches, it seems that most of the articles are reflecting on the last year. Journalists write about the best campaigns of the year, and the worst campaigns of the year. They write about the most memorable parts of the year, and the most painful moments of the year. Last year I wrote a post called the Final Post of the Year that went month by month through the best parts of 2010. I really enjoyed writing that post and looking back on my past year so I figured I would do the same thing for 2011.
In January, I went to the Dolphins/Patriots game in Foxboro which is something I have wanted to do since I moved to Boston. The Dolphins obviously got killed, but it was still a great time.
I also started my last semester of college at Boston University. They had a few celebrations for seniors.
I had some exciting trips in February. First, I went to Chicago for the first time. I went to DePaul University’s PRSSA conference. I wrote about it on an older blog post. Then I spent the rest of the weekend exploring the city with my awesome tour guide, Nick Lucido!
A week later I went skiing for the first time at Mont Tremblant. It was definitely scary learning how to ski at first, but by the end of the weekend I was getting the hang of it. But I have heard that your first time skiing should not be on this mountain.
In March I did something I had been looking forward to since I heard it opened. HARRY POTTER WORLD!
This month started off bittersweet. I went to Seattle for the PRSSA National Assembly. I always looked forward to my PRSSA trips, and this one was my last. The next committee was elected, and I was so excited and proud of them. But it was also (potentially) the last time I was with everyone in my committee at the same time. PRSSA continues to mean the world to me and truly made a huge difference in my life and my career. I was also awarded with the Elaine Averick Outstanding National Committee Member Award. Oh, and I caught a fish in the Seattle fish market!
In May, I graduated from Boston University with a degree in Public Relations from the College of Communication and a degree in Business Administration from the School of Management. I also received the Gerald Powers PR Scholarship, Blue Chip Award and Scarlet Key.
In July I spent a lot of time working and a lot of time enjoying Boston and getting together with friends.
In mid-August, I co-founded a Young Professionals Network for the Public Relations Society of America in Boston. Then at the end of August, Dreamforce, Salesforce.com’s annual conference that included 45,000 people this year, began. My responsibilities at HubSpot all summer consisted of working on our presence at Dreamforce and planning for our HubSpot User Group Summit. David Kirkpatrick of MarketingSherpa wrote a case study about our presence there. It was memorable, exciting and turned out very well despite Hurricane Irene’s attempt to keep the HubSpot team in Massachusetts.
September was the HubSpot User Group Summit (HUGS) in Boston with 1,000 customers. It was inspiring hearing many of the HubSpot customer stories and seeing how excited the customers and HubSpotters were to meet each other and learn from one another. And I cannot leave out the balloon sprocket at the opening reception. I had honestly wanted to do this since my first day at HubSpot!
October started off by going to Maine for the first time! I have wanted to see more of New England since I decided to stay in Boston after graduation, and this was the first step. I also had lobster for the first time.
Then all my dreams came true, and I FINALLY got the Verizon iPhone!
And I, of course, had to highlight it on my Facebook Timeline:
This month was busy, but at the end of the month, I went with HubSpot to Cloudforce. It was great to see everyone who I had worked closely with all summer for Dreamforce. And it is always fun to meet HubSpot customers and talk to other people about the company!
At HubSpot, not only are we around some of the greatest marketing professionals in the industry, but they constantly take the opportunity to teach us as well. HubSpot, therefore, set up a program called HubSpot Fellows. The CEO and co-founder of HubSpot, Brian Halligan, teaches a bunch of classes on leadership and helps us become better leaders at HubSpot. It is an awesome chance to learn from Brian but also interact with other HubSpotters who are part of the program.
Happy New Year to everyone!
- When I tell Siri I love her, she tells me “You are the wind beneath my wings.”
- The battery life is a champ. I don’t need to charge it all day long like I did with my Android.
- I can move and delete my apps effortlessly.
- The camera is incredible.
- There’s an app for that. It’s actually true.
- I FINALLY have access to the “iPhone only” apps.
- I can group my apps into categories (love this about Apple).
- Find my iPhone. Need I say more?
- It is simple connecting to wifi.
- The GPS is 1000x better than my old Android GPS.
- When I type in a contact’s name, it pops up immediately (definitely did not have that on my last phone – the delay was very long).
- iMessage is AWESOME. Such an easy way to talk to other iPhone users.
- Auto correct is REALLY good (it even knows to capitalize the “S” in HubSpot).
- Pocket MBTA – it actually tells me exactly how long it will take until the next bus arrives.
- It’s white. I’m a sucker for white phones.
- It syncs with my iPad and Mac. Thank you Apple; thank you iCloud.
- Privacy. Every time I have to open the App Store, it asks for my password. I like that I am the only one who will be able to download apps.
- The QR code scanner works.
- All it takes to clear my apps is double clicking the home button and deleting the apps currently running.
- All it takes to mute my phone is clicking a button. Literally one button.
- You can record much longer videos.
- All the Apple cords are the same to charge my devices.
- Getting the iPhone makes me look like this:
- I get to have a Timeline that looks like this:
- Facetime. I absolutely love Facetime.
- I have a camera on both sides.
- My apps don’t have to “force close” constantly.
- Downloading more apps doesn’t make it slower.
- If something happens to my phone, Apple Care will give me a new phone for $49.
- Posting pictures right to Twitter ACTUALLY works. (Note the pattern of things ACTUALLY working on the iPhone)
- The phone automatically shows my updates.
- Siri recognizes my location and will tell me places that are nearby.
- Siri knows me by name.
- The notifications for Twitter come immediately.
- Streaming videos on YouTube is quick and easy.
- Flixster will find movies near me by location.
- I will get Foursquare updates before the Android and Blackberry users.
- My phone’s apps are sleek and organized.
- The games I paid for on the iPad are now on my iPhone.
- I’m finally part of the cool kids club (by having an iPhone).
- Deleting emails takes a second and does not have any delay.
- I can put as many accounts as I want in my apps.
- Siri can easily bring up my schedule for each day.
- I can simply tell Siri to text someone, give her the message and it sends.
- Running one app doesn’t kill my battery.
- I have many choices for accessories and apps.
- When I have notifications and my screen is locked, I can swipe the app icon across the screen to immediately go to that app.
- I have a pull down on the phone of all my notifications.
- When I pay for an app, it is worth the money.
- Did I mention I’m REALLY excited about having an iPhone?
They say that you will always remember where you were when you heard breaking news. My parents remember where they were when they found out about JFK. I didn’t really grasp the concept of this until September 11. I was in 7th grade, and I had no idea that anything was going on. The administration at my school decided that we were too young to be told about the tragic events. A lot of my classmates were pulled out of school, but there were just rumors flying around about why they were leaving. My one friend supposedly “broke her ankle” and had to leave school. When my mom picked me up at school that day, she told me what had happened. It was my dad’s birthday, and we all felt awkward celebrating his birthday that day. I didn’t really understand the magnitude of the situation until I went home and watched the footage.
Fast forward 9 years, 6 months and 2 weeks later to Penn State’s Regional Activity. We discussed the PR issues surrounding Osama Bin Laden. How could a country as powerful as the United States not know where he was hiding? With all the military intelligence, did we actually know where he was? What are the PR issues surrounding this issue? What would happen when he was caught? Would he be killed or would his life be spared? We toyed with the possibility that the country may know where he is but were not prepared to deal with the public’s outcry once he was captured. We even suggested that there was a possibility that we have known his whereabouts for years.
Well we were wrong about the “years” part, but little did we know that Obama and his team were tracking Osama Bin Laden for a few months.
Fast forward another month and 6 days to May 1. I’m on Twitter and all of a sudden my stream starts exploding around 10:00 with news that Obama is going to address the nation at 10:30 EST. A little under a half hour later people start speculating that Osama Bin Laden is dead. Obviously I don’t believe the news. I basically have a rule that I don’t believe anything until the New York Times reports it. Then at 10:44, the New York Times announced it, and my Twitter feed exploded even more.
As I sat and watched the news await Obama’s announcement and watched Twitter, I thought that unless you were on Twitter or Facebook or watching the news at night, you would have no idea. I called up my family (who often doubts the power of Twitter) to see if they knew about the news. They were already in bed and had no idea what was going on. Another family member told me she was taking a walk the next morning and a neighbor shouted to her, “The bastard is dead!” but she had no idea what he was talking about. It is amazing what the power of social media can do. Obama’s speech finally came on around 11:45.
I completely support Obama, but I did feel like I was watching a campaign speech. However, I do feel like he should take some credit for the decisions he has had to make in the past few months that led to these events. And after a week of being tormented by Donald Trump (whose show was interrupted for Obama’s speech! +1 for Obama), the nation is now applauding Obama. It is also amazing when you think about the fact that while Obama was planning on capturing/killing Osama Bin Laden, he was dealing with Donald Trump’s petty birth certificate issues. When Obama said he wanted to show the birth certificate because he had other important things to deal with, who knew it was THIS important.
Even more amazing was some of the articles that came out the next day. Mashable provided a timeline of the announcement of the news. Techcrunch showed the tweets of a man who tweeted the raid that killed Osama Bin Laden without even knowing it! The New York Times posted one of the greatest articles ever posted called “Behind the Hunt for Bin Laden” that took you through the past eight months as the White House prepared for this raid. Apparently, they had been following one of Osama Bin Laden’s most trusted drivers for months. They also had to be very careful not to tell too many people that they thought they knew where he was in case his followers found out and helped him escape. Everything had to be very carefully planned.
I did not participate in any of the celebratory rallies, but I do wonder what this will mean from a PR standpoint. Already hundreds of people who lost family members on 9/11 are being called upon by journalists to see what this means to them. Do they feel a send of revenge? Do they feel like they have closure? Does his death help sooth their pain?
There will also potentially be a retaliation against the country from Osama Bin Laden’s supporters especially if the picture of his corpse is released. His body was already buried at sea to avoid his followers creating a shrine, but did Bin Laden have additional plans in case he was ever captured or killed?
And what does his death do for the image of the United States? Does it show that we are a powerhouse? Or will other countries look down upon us for celebrating with rallies across the country?
There are so many questions to be answered, and all we can do is wait as more details about his death are released and the months pass by to really see the reaction of the world.
A lot of people laugh at me that I check in wherever I go. But ever since I got my smartphone in September, I have been addicted to checking in on Foursquare. So when I heard that there was an actual Foursquare Day, I was obviously excited to celebrate. Foursquare Day is on 4/16 every year.
For those of you who do not realize the connection:
Four = 4
Four Squared = 42 = 16
So, Foursquare Day is on 4/16.
To celebrate this holiday, I joined Allen & Gerritsen for a day of playing Foursquare in the Boston Common. I had actually never played foursquare before (apparently I was deprived as a child during recess), but it was a lot of fun. We ended up changing the rules a bit by allowing the mayor to make up a new rule. That definitely added a twist to things and made it more exciting. Check out more pictures from the day at Allen and Gerritsen’s Flickr for #4sqdayBOS.
Thanks to the Digital Incubator at A&G, we also received a great deal at Boloco On the Common to celebrate Foursquare. When you said “Digital Incubator,” you received discounted burritos. (They pretended like they didn’t know what I was talking about at first so I went on and on about Foursquare Day, and they just laughed and said they knew what I was talking about from the beginning. The staff there was really great and fun-spirited!)
To complete a day of recognizing Foursquare, the Explore feature that is part of Version 3.0 chose the places I was going to at night. It was great to try a new restaurant and new bar in an area of Boston I had never really explored (aka Brookline Village). I had used the Explore feature before, but I did not find anything I liked too much until this past weekend. It was great to try out a new place especially on Foursquare Day.
I hope everyone had a great Foursquare Day this past weekend! Til next year!
This past weekend I went to my last Regional Activity (very bittersweet). But after working with Andrea Crawford all year, I was so happy to see the event come together. The event was called The Reality of PR: A Survivor’s Guide to the Public Relations World. They had a great social on Friday night and a day full of excellent speakers on Saturday. In addition to the speakers, they had an etiquette luncheon and networking reception. Many schools from around the region came, and the committee made everything run very smoothly. Congratulations on a great event!
Steve Manuel, Professor at Penn State University
In addition to being a former Penn State professor, Steve Manuel is also a former public affairs officer for the Office of the Secretary of Defense and Marine Corps spokesman. His stories about his adventures doing photojournalism and other PR work were very interesting, and the engagement he had of his students was very inspiring (and reminded me of my PRSSA Faculty Adviser, Steve Quigley). A few things that stood out in my mind when he spoke were the following.
- 10% of people working on a group project will not pull their wait. As students, we can definitely relate to that (or even say 10% may be underestimated).
- We spoke about how it has been over 10 years since the 9/11 tragedy and we still have not found Osama bin Laden. But what would happen if we actually found him? What would the government do? What would the public demand? And who would become our new “#1 target?” There will always be a new bad guy.
- He also said you should always have a communications objective in your pocket. And make sure you are clear about what your objective is.
After his presentation, we played PR Jeopardy. There were questions about PR History, Agencies, AP Style the National Committee (I was an answer!) and Penn State. My team won, and the Regional Activity committee gave us t-shirts, cups and a zip drive!
Michael Hinman, Account Executive & Media Manager at Environmental PR Group
The keynote speaker came all the way from Tampa to speak to us about environmental PR. He started off by giving us some background about the work he does and some environmental PR issues. Then he gave us some suggestions when dealing with media relations. He cited Steve Jobs as an example of someone who has the ability to tell us what we want before we even know we want it. That is how you have to treat media relations. The Internet helps us create and own a conversation, but you also have to tailor your message to every audience. Every target audience has their own wants and needs, and it is our job to figure out what that is. Personalize your outreach by looking up every beat and publication of the people you are pitching to. Utilizing social media is great, but you have to have followers and an established base or it will not do any good.
He also talked to us a bit about SEO news releases. He showed us his own example that he did for Water Optimizer. He told us that reporters have less time than ever before, and it is important as PR professionals to do anything you can to make it easier for a reporter to do research on your story. They do not have the time to do in depth research like they used to so this is our opportunity to do it for them so we can still have the story published.
Ron Smith, Senior Lecturer at Penn State University
I next went to a technology session where they taught us how to use Illustrator. It was a great refresher about some of the basic tools you need to know to use the program. I thought this was an excellent addition to the Regional Activity. They also had an InDesign workshop later in the day.
Jeff Boggie, Chef-Instructor at Penn State University
During lunch, we had an etiquette presentation. There were some interesting tips he gave us about how to present ourselves in a business setting.
- Deliver a firm handshake.
- Stand when introduced or being introduced.
- Travel light (you need both hands).
- Don’t go in cold. Have a purpose, be prepared and visualize.
- Walk the walk aka be confident.
- Follow up with questions about them. Show you are interested in them.
- Don’t arrive hungry.
- Do not treat staff poorly.
He also displayed the following diagram to show us what utensils are used for the different courses.
Mindy Bianca, Public Relations Director at Hershey Entertainment and Resorts and Cara O’Donnell, Associate Vice President of Public Relations at Tierney
The next session I attended was about tourism PR. This session was the most engaging session of the day. Both Mindy and Cara are former journalists so they understand PR in a unique way. They stressed the importance of having a background in journalism or at least interning in journalism. When you have this background, you understand what the media is looking for and can tailor your news releases to that. You also learn the structure of a news room and know who to pitch.
They spoke about the tourism and travel industry being more proactive than reactive. It is also built on relationships that take years to develop. They told us some funny stories about some of the ways they have developed these relationships with journalists. Even though they were funny, they proved to be successful relationships for both parties.
Even though travel and tourism PR seems very glamorous because of all the traveling, they did stress the long hours. When you are traveling during the day, you have to do work all night that you didn’t get to finish during the day.
They also gave us some interviewing advice. Present yourself well from the moment you walk into a building because you are interviewing with everyone from the receptionist who welcomes you to the recruiter. Don’t be afraid to put yourself out there. Have inner-confidence without being arrogant.
Meredith Topalanchik, Vice President & Director, Client Services at CooperKatz
This session was about agency life and a lot of the decisions you need to make when you are in an entry-level position.
- Don’t accept a job on the spot. If they want you, they can wait.
- There is no other place you can get as much experience right out of college than a PR agency.
- Most work is in media relations. It is very valuable to learn how to pitch.
- Your organizational style will change within the first year.
Patricia Whalen, Assistant Professor at DePaul University and Board Member of the Board of Ethics and Professional Standars of the Public Relations Society of America
To end the day, was the Ben Bronstein Lecture called “Can PR Pros Act as the Corporate Conscience.” It was all about the ethical dilemmas that PR professionals face.
Whalen emphasized the importance of standing up for yourself. Don’t be afraid to speak the truth to power. It is better to get fired and find another job than engage in unethical actions. She said to do the right thing because there is a huge benefit to both you and your organization. By doing this, you can build up trust which will come in handy long-term. Every organization will make a mistake at one point, but if you have built up a trust bank, the people will forgive you.
She gave us some interesting facts about the people who are practicing PR. Many have not been trained in PR so do not always know how to work in PR. The Bureau of Labor Statistics says that 500,000 people practice PR but only 32,000 are in PRSA (less than 7%).
A lot of times there is a question between whether PR people or lawyers should be the ethical conscience of an organization. But there is a difference between being legal and being ethical.
She told us to focus on strategic advocacy and enlightened self interest. She explained that enlightened self-interest means that an organization is a member of society. So corporate citizens benefit in the long run in reputation and profits.
To conclude the day, we had a networking reception where we talked to some of the speakers and students from different schools. Overall, Penn State did a great job putting on this conference, and I’m so glad I was able to attend!
Did you know that every 80 seconds there is a house fire? When I was younger, I had a tremendous fear of fires. For some reason I was convinced that my house would catch on fire. Fortunately, nothing like that ever happened, but many people aren’t as lucky. When Hana Yi told me about this virtual campaign, I was blown away by the creativity and innovativeness of it.
The American Red Cross of Greater Chicago launched a virtual campaign to raise awareness for the dangers and abundance of house fires. They wanted to show people who have not been victims of house fires about the pain that it can cause. Users will connect to Facebook and watch six of their most precious Facebook pictures virtually burn. I can honestly tell you watching some of my most prized pictures burning (even though it was virtual) gave me the chills. The pictures the campaign chose for me included pictures of my family trip to Europe and other pictures taken during college. It was terrifying to think of my memories burning away.
After you watch your pictures virtually burn, you are brought to a page where you can donate to the Red Cross. Then you can tweet about it, post it on your Facebook wall or write about the campaign like I am doing here.
This campaign is truly genius. Targeting their audience online was very smart of the Red Cross, and incorporating Facebook into the campaign was even smarter. People cherish their Facebook pictures and love looking at them. Everyone always asks “Did you put up the pictures from last night yet?” or “Did you see the picture that was just tagged of me?” “Burning them” over the Internet and having people imagine that their prized pictures are gone forever is the perfect way to show how much pain can come from house fires. A good friend of mine lost most of her prized possessions and photographs due to a house fire many years ago and is still saddened by her loss. Showing people what it would be like to lose as much as she did is the perfect way to get people to understand this harsh reality.
For more information about the campaign, check out the news release from the American Red Cross of Greater Chicago.
What do you think about this campaign?